A very small number of men and women in the UK today are claiming to be happy in their job. Inevitably, huge numbers will do nothing about it. The reality of your getting here if nothing else indicates that you've realised change must come.

We recommend you seek advice first - talk to a knowledgeable person; an advisor who can discover your ideal job, and analyse the training programs which are appropriate for you:

* Is having company at work important to you? Perhaps you like being a team player? Perhaps you prefer not to be disturbed and enjoy responsibilities that only you know how to deal with?

* The banks and building sector are struggling these days, so it's important to look very carefully at what sector would give you the most options?

* Having completed your retraining, would you like this skill to get you jobs for the rest of your working life?

* Will this new qualification allow you to find the work you're looking for, and keep working until sixty five?

We ask you to consider the computer industry - there are greater numbers of roles than employees, plus it's one of the few choices of career where the sector is expanding. Despite the beliefs of some, it isn't a bunch of techie geeks gazing at their computer screens every day (though those jobs exist.) Most positions are taken by people like you and me who enjoy a very nice lifestyle due to better than average wages.

Of all the important things to consider, one of the most essential is always proper direct-access 24x7 support with expert mentors and instructors. Far too often we see trainers who only seem to want to help while they're in the office (9am till 6pm, Monday till Friday usually) and nothing at the weekends. some companies only provide email support (slow), and telephone support is usually to a call-centre that will just take down the issue and email it over to their technical team - who will then call back sometime over the next 24hrs, when it's convenient to them. This is all next to useless if you're stuck and can't continue and only have a specific time you can study.

We recommend looking for colleges that incorporate three or four individual support centres around the globe in several time-zones. Every one of them needs to be seamlessly combined to give a single entry point together with 24x7 access, when it's convenient for you, with no hassle. Never ever take second best when you're looking for the right support service. Most IT hopefuls who throw in the towel, are in that situation because of a lack of support.

Finding job security these days is problematic. Businesses often throw us out of the workplace at a moment's notice - as long as it fits their needs. Security can now only exist via a swiftly increasing market, driven forward by a shortfall of trained staff. It's this alone that creates the appropriate setting for a higher level of market-security - a far better situation.

Taking the computer business as an example, a key e-Skills study demonstrated massive skills shortages throughout Great Britain of over 26 percent. Basically, we only have the national capacity to fill three out of each 4 job positions in IT. This alarming concept shows the urgent need for more properly certified Information Technology professionals in the country. It would be hard to imagine if a better time or market circumstances will exist for obtaining certification in this swiftly growing and budding business.

A study programme really needs to work up to a commercially valid accreditation at the finale - definitely not some 'in-house' plaque for your wall. Unless your qualification is issued by a company like Microsoft, Cisco, CompTIA or Adobe, then chances are it will have been a waste of time - as it'll be an unknown commodity.

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